The Basic Meaning
Connection Refused means the client reached the destination network address but the requested connection was refused rather than accepted. In a broadcasting setup, this commonly directs attention toward the server address, port, service state, or connection type.
1. Verify the Hostname and Port
Check the exact server hostname or IP address and the port assigned to your station. A wrong port is one of the first things to eliminate.
2. Confirm the Service Is Running
If the SHOUTcast service or expected source endpoint is not listening, a connection attempt can be refused. Check your control panel status before changing encoder settings.
3. Check the Encoder Configuration
Verify the encoder type, source settings, password, and any required username. Use the configuration supplied for your station.
4. Test From the Same Computer
If possible, test the server port from the same computer where the encoder is running. This helps distinguish a local network issue from a server-side service issue.
Connection Refused vs Timeout
A refused connection is different from a timeout. A timeout generally means a response was not received within the expected period; a refusal means the connection was actively rejected. Search the exact error because the troubleshooting path can differ.
Still Having Problems?
If the problem continues after checking the items above, digiSTREAM support can help determine whether the issue is related to the encoder, AutoDJ, streaming server, or network.
- The exact error message, if one is displayed.
- Your streaming server port.
- Whether AutoDJ or a live DJ is currently connected.
- What changed immediately before the problem began.
- The approximate time the problem occurred.