Home   /   Knowledge Base   /   SAM Broadcaster Error Codes   /   600
DJ Software

SAM Broadcaster Error 600 — Requested Song Offline

Error 600 means the requested song is offline and cannot be played.

What It Means

The requested media item is not currently available to SAM's request system.

Error: SAM Broadcaster Error 600

Possible Causes

  • The requested song is unavailable.
  • The media item is offline.
  • The requested item is not currently accessible to the request system.

How to Troubleshoot

  1. Verify that the requested song exists and is available.
  2. Check the media/library configuration.
  3. If the song should be available, verify that the library/database is functioning correctly.
  4. Try another available song to determine whether the problem is limited to one title.
  5. If multiple valid songs report the same problem, investigate the request/library configuration.
Important:

Change one setting at a time whenever possible. This makes it much easier to determine what corrected the problem.

Additional Notes

This is a request/media availability problem, not normally a SHOUTcast connection problem.

Still Having Problems?

If SAM Broadcaster continues to report this error after following the steps above, contact digiSTREAM Support.

Include the following information:
  • The exact SAM Broadcaster error message.
  • The SAM Broadcaster version.
  • Your streaming server port.
  • The encoder type.
  • Your bitrate.
  • Whether AutoDJ is running.
  • Whether another DJ can connect.

Contact digiSTREAM Support →

Related Articles

SAM Broadcaster Error Codes Return to the complete SAM Broadcaster error-code reference. SAM Broadcaster SAM Broadcaster setup and configuration information. SAM Connection Problems General SAM connection and encoder troubleshooting. Bitrate & Audio Settings Understanding streaming bitrate and encoder settings.
↑ Back to Top